830.625.8065

Meet Our Team

Alicia Hay

Alicia Hay

REALTOR®
Leasing/Sales Consultant

Allison Humphries

Allison Humphries

REALTOR®
Leasing/Sales Consultant

Anna Reyna

Anna Reyna

REALTOR® TRLS®
Property Manager

Danielle Taylor

Danielle Taylor

REALTOR® TRLS® RMP®
Marketing Coordinator

Kim Webb

Kim Webb

REALTOR®
Leasing/Sales Consultant

Melanie Rodriguez

Melanie Rodriguez

REALTOR® TRLS®
Property Manager

Patricia Culwell

Patricia Culwell

REALTOR®
VP of Operations

Roy Guzman

Roy Guzman

Realtor® GRI®
Leasing/Sales Consultant

Sue Norris

Sue Norris

REALTOR® ABR®
Sales Manager/Agent

Tracey Norris

Tracey Norris

REALTOR® MPM® RMP® GRI ® TRLP® ABR® & TRLS®
President / Broker

Kallie Townsend

Kallie Townsend

Property Manager

Mary Kate Dement

Mary Kate Dement

Administrative Assistant

Amy Ortez

Amy Ortez

REALTOR®
Maintenance Coordinator / Property Manager

Alicia Hay

Alicia Hay

REALTOR®
Leasing/Sales Consultant

Alicia has been with Property Professionals, Inc. since 1998. She began as a property manager and went on to focus more on selling and leasing property in the New Braunfels and surrounding areas.

She was raised in Laredo, TX and moved to New Braunfels in 1989. After graduating from Canyon High School in 1992, she pursued a career in child care shortly thereafter. A few years later, Alicia began her career in the Property Management / Real Estate field with Property Professionals, Inc.

The summer of 2000, Alicia met her husband, Bill Hay, a native of New Braunfels. They married in 2005, have 4 beautiful children, and continue to call New Braunfels “home”.

Alicia’s 17 year career in the Real Estate field has given her the knowledge and experience in dealing with Buyers, Sellers, and Tenants. She is passionate about the needs and goals of her clients. Alicia is friendly, outgoing, and will endeavor to help her clients in any possible way.

Alicia is excited to help you with your Real Estate needs. She will bring her experience and passion to ensure a smooth and successful process. Enthusiasm, hard work, and personalized service go into everything Alicia does; realizing that each and every client has an individual and specific need. Alicia recognizes these needs and follows-up both before and after the deal has occurred. Her knowledge of real estate, along with these attributes, allows her to stand out in the industry.

Feel free to call / text or e-mail Alicia any day of the week.

Click here to email Alicia: aliciahay@propertyNB.com
Or reach her at: (830) 625-8065 ext: 218

Texas Real Estate Commission Information About Brokerage Services

Allison Humphries

Allison Humphries

REALTOR®
Leasing/Sales Consultant

Bio coming soon...

Click here to email Allison: Allison@propertyNB.com
Or reach her at: (830) 625-8065 ext: 221

Anna Reyna

Anna Reyna

REALTOR® TRLS®
Property Manager

Anna is a Licensed Real Estate Agent and has been with PPI since September 2013 where she has quickly adapted to property management. She has earned the Texas Residential Leasing Specialist Certification and is a member of the National Association of Residential Property Managers (NARPM) . Before real estate, she was in banking for 15 years. She started as a teller and worked her way up to Assistant Vice President. She is currently the Board President of the Children’s Advocacy of Comal County. In her personal time, she enjoys spending time with her husband, daughter and their chocolate lab, Milo and spending summers in Rockport, TX.

Click here to email Anna: anna@propertyNB.com
Or reach her at: (830) 625-8065 ext: 207

Danielle Taylor

Danielle Taylor

REALTOR® TRLS® RMP®
Marketing Coordinator

Danielle is originally from a small town in Missouri and moved to the New Braunfels area in 1996. She graduated from Smithson Valley High School in 2002 and went on to graduate from Texas Tech University in 2005. Her degree is in Human Development and Family Studies, however her path has led her to property management and real estate. She started at Property Professionals in 2011 as a receptionist and is now the marketing coordinator. She currently resides in New Braunfels with her husband and two wonderful children.

Click here to email Danielle: Danielle@propertyNB.com
Or reach her at: (830) 625-8065 ext: 205

Jessi Riedel

Jessi Riedel

REALTOR®
Leasing/Sales Consultant

Jessi Riedel is a licensed Realtor® and a producing sales and leasing agent in the New Braunfels/San Antonio area. Jessi is well known for her great customer service, honesty, and consistent communication. Jessi graduated from Texas State with a degree in Agriculture. Her expertise lies largely in rural settings and horse properties because of her heritage, education, and background. She is considered a well-rounded agent with knowledge over various types of properties. Along with her real estate experience, she has 5 years of rural, agriculture, and residential appraiser experience. Being a former licensed real estate appraiser has given her additional knowledge over the market and its conditions. Jessi is able to give you pertinent information and direction for you to make the right decisions. Jessi’s strong attention to your needs will ensure a positive experience in all aspects. She knows what it means to communicate and I what it takes to successfully close a transaction, so you can rest assured that you are in great hands. She works hard for her clients. Let Jessi show you her no nonsense approach to representing you.

On a personal note, Jessi is largely involved in rodeo competition. Her dedication and drive in the sport of Rodeo delivered her full scholarships for college. She and her husband continue to compete all over Texas in the Team Roping. Jessi was born in San Antonio, Texas and currently lives in New Berlin. She enjoys the area that her husband and all of their animals call home. Together they enjoy the people, seasons, culture and many outdoor activities available to them. Fellow rodeo competitors, friends, and clients, will attest that Jessi is a consummate winner in the arena and real estate, and any relationship with her is positive.

Click here to email Jessi: Jessi@propertyNB.com
Or reach her at: (830) 625-8065 ext: 215

Judy Perez

Judy Perez

REALTOR®
Property Manager

Judy Perez is a Licensed Real Estate Agent and Property Manager at Property Professionals, Inc. in New Braunfels. She started her career in the Real Estate industry in 2013. She has since become involved with the National Association of Residential Property Managers (NARPM) to further her education of single family residential property management. NARPM is a great way to network with other Property Managers around the country. Judy believes that learning from others in the same field is key to success in the property management and leasing industry.

Prior to Real Estate, Judy was an Operations Officer for a local hometown bank. She began her banking career in 2001 accepting a Part Time Teller position. She quickly moved up the ladder and was a Bank Officer by 2004.

Judy and her siblings were born and raised in New Braunfels by their two loving and supportive parents. She met and married her High School sweetheart and together, they are now raising their two children and three dogs in this growing community.

Click here to email Judy: judy@propertyNB.com
Or reach her at: (830) 625-8065 ext: 221

Kelly Humphries

Kelly Humphries

REALTOR®
Leasing/Sales Consultant

Bio coming soon...

Click here to email Kelly: kelly@propertyNB.com
Or reach her at: (830) 625-8065 ext: 211

Kim Webb

Kim Webb

REALTOR®
Leasing/Sales Consultant

Originally born and raised in Georgia, Kimberly Webb has been living in New Braunfels for about 15 years with her husband and daughter. Kim has been the Administrative Assistant for Property Professionals since 2012, although she has been in the Real Estate industry for over 14 years. Starting out, she worked as a sales consultant for new home builders and continued in that business for 10 years before joining the team at Property Professionals. She earned her Real Estate License in 2013 and plans to continue her education to become a successful REALTOR®.

Click here to email Kim: KimW@propertynb.com
Or reach her at: (830) 625-8065 ext: 201

Melanie Rodriguez

Melanie Rodriguez

REALTOR® TRLS®
Property Manager

Melanie Rodriguez is a Property Manager for Property Professionals, Inc. and has been in the Real Estate industry since 2013. Prior to obtaining her real estate license Melanie was in the Banking/Financial industry since 2007. She is known for her dedication, honesty, and dependability.

Melanie is involved with the National Association of Residential Property Managers (NARPM®) where she currently serves as the Director at Large for the San Antonio Chapter. She believes NARPM is a great resource for all Property Managers because it offers excellent education for all members. Continuous education is essential for all Property Managers.

In her personal time, Melanie enjoys spending time with her family and friends, fitness, and traveling.

“Success is not the key to happiness. Happiness is the key to success. If you love what you are doing, you will be successful.” – Albert Schweitzer

Click here to email Melanie: melanie@propertyNB.com
Or reach her at: (830) 625-8065 ext: 224

Micki Scott

Micki Scott

REALTOR®
Leasing/Sales Consultant

Bio coming soon...

Click here to email Micki: Micki@propertyNB.com
Or reach her at: (830) 625-8065 ext: 206

Patricia Culwell

Patricia Culwell

REALTOR®
VP of Operations

Bio coming soon...

Click here to email Patricia: patricia@propertyNB.com
Or reach her at: (830) 625-8065 ext: 217
¡Hablo Español!

Roy Guzman

Roy Guzman

REALTOR®, Realtor® GRI®
Leasing/Sales Consultant

Roy has been with Property Professionals, Inc. since 2007. He has been selling and leasing property since 2004.

Roy was raised in Pleasanton then went on to graduate with a BBA from the University of the Incarnate Word in 1995. After a career in the accounting field, for over 8 years, he moved to New Braunfels a short time before earning his Real Estate License.

In 2009 Roy met his lovely wife, Rebekka (Preiss), a native of New Braunfels. In 2010 they married and have made their home here in New Braunfels.

Roy really enjoys being a part of the New Braunfels community. He is consistently willing to listen to a person’s desires and needs in a lease, purchase, or sale. Long hours of dedication give him a great feel for what’s going on around us in the market, and how to best navigate his clients and customers through the many questions they often have. Roy is also fluent in Spanish and is available to help clients and customers who prefer speaking Spanish as well.

Feel free to call, e-mail or text Roy on any day of the week.

Click here to email Roy: roy@propertyNB.com
Or reach him at: (830) 625-8065 ext: 202
Cell: (210) 834-3263

Texas Real Estate Commission Information About Brokerage Services

Sue Norris

Sue Norris

REALTOR® ABR®
Sales Manager/Agent

Sue Norris and the team of agents at Property Professionals, Inc. are dedicated in making your real estate transaction successful. Sue has been a licensed realtor since l984 and is a knowledgeable and experienced real estate agent. She’s a member of the Four Rivers Association of Realtors and has held numerous positions as Director, MLS Committee, Secretary /Treasurer through the years. Her specialties have been listing residential homes and land, first time home buyers and investors. Whether buying, selling or investing in New Braunfels, Sue should be your home source. Call or text her today at 210 478-9098.

Click here to email Sue: sue@propertyNB.com
Or reach her at: (830) 625-8065 ext: 213

Texas Real Estate Commission Information About Brokerage Services

Tracey Norris

Tracey Norris

REALTOR® MPM® RMP® GRI ® TRLP® ABR® & TRLS®
President / Broker

Tracey Norris is the Broker and President of Property Professionals, Inc. in New Braunfels, TX. She has a BA in Sociology and a minor in business from the University of Texas. Tracey was the Central Region Vice President for NARPM® for 2015-2016 and has also served as the National Communications Committee Chair for 4 years.

Tracey was born into the New Braunfels Real Estate industry. She started working in Real Estate full time in Austin, TX after graduating from the University of Texas. She returned to New Braunfels in 2007 to work alongside her parents at Property Professionals, Inc.; the family Real Estate office which began as Norris Realty, founded by her grandfather, Bill Norris.

Currently Tracey is passionately involved in the National Association of Residential Property Managers (NARPM). She is now a past President of the local chapter. She enjoys volunteering with NARPM because it is the best source of education and networking for single family residential property management. She believes it is vital to the Real Estate industry to stay current on the ever-changing laws and hardships that affect the property management and leasing industry.

Although Tracey is involved in NARPM, her office focuses on residential sales as well as leasing and property management.

Since returning to New Braunfels, Tracey has taken her Real Estate career seriously. She has earned her MPM® (Master Property Manager) and RMP® (Residential Management Professional) with NARPM. Tracey is a graduate of the Texas Real Estate Leadership Program, TRLP® (2011). She received her Brokers license June 2011. National Communications Chair 2011-2014. Regional VP -Central-2015-2016.

In her personal time, Tracey enjoys spending time with her two dogs, Kona and Darby, reading, traveling, riding her scooter and spending time with friends and family. She is also involved in the New Braunfels Rotary Club (working with the International Youth Exchange Student Committee), and the New Braunfels Chamber of Commerce.

Click here to email Tracey: tracey@propertyNB.com
Or reach her at: (830) 625-8065 ext: 203

Sharon Garsen

Sharon Garsen

REALTOR® BR®
Leasing/Sales Consultant

Sharon decided to pursue a real estate career after coming to the conclusion that helping people achieve their goals as being homeowners and their excitement for their future is what she strives for. She wanted to be the Realtor that listens and cares about their clients and that is exactly what her clients are saying about her! She loves her job because she loves people, a definite people person.

Sharon went to the University of North Texas with a Fashion Design major and worked in the fashion manufacturing industry for many years. Wanting to make a change after her daughter was born, she decided to pursue a career in Real Estate and earned her license in 1999.

Sharon has been married for 28 years and has a daughter that just graduated from St. Edwards University in Austin. Sharon absolutely loves New Braunfels, has been residing here for 5 years and would not ever live anywhere else! She is a big fan of going out and listening to the local music and loves to be involved in the community.

Please call her with your real estate needs and questions and she will be there to help you, because she knows that it’s all about you and what you are looking for and not about her . She will NOT let you down!

Click here to email Sharon: sharon@propertyNB.com
Or reach her at: (830) 625-8065 ext: 223

Texas Real Estate Commission Information About Brokerage Services

Kallie Townsend

Kallie Townsend

Property Manager

Kallie Townsend has been an Administrative Assistant for Property Professionals since August 2016. She became a New Braunfels Resident in 1998 after moving from Austin. She graduated early from New Braunfels High School in 2012 and continued her education at Texas State University majoring in Health Care Administration. She loves the fast pace atmosphere of working in the Real Estate business and plans to earn her license. Kallie loves to spend her free time with her boyfriend William, their two dachshunds, and spending time with friends and family. In the summer, you can find Kallie at the river enjoying the hot summer weather.

Click here to email Kallie: Kallie@propertynb.com

Mary Kate Dement

Mary Kate Dement

Administrative Assistant

Mary Kate Dement is an Administrative Assistant for Property Professionals, Inc. She was born and raised in New Braunfels, graduating early from New Braunfels High School in 2009, and going on to study Business Marketing at Northeast Lakeview College. She began her career in Property Management in 2013, originally starting out as a Leasing Professional in the apartment industry. She has been part of the Property Professionals team since October 2014.

In August of 2010, Mary Kate met her husband, Corey, who is also a local to New Braunfels. They got married December 2015 and now own a home together in town.

In her personal time, Mary Kate enjoys spending time with her husband and their black lab, Murphy, participating in community fundraising events, and spending weekends at North Padre Island. She is also actively involved with the New Braunfels Downtown Association.

She plans to soon continue her education to become a Licensed Real Estate Agent with PPI.

Click here to email Mary Kate: marykate@propertynb.com

Amy Ortez

Amy Ortez

REALTOR®
Maintenance Coordinator / Property Manager

Bio Coming Soon...

Click here to email Amy: amy@propertynb.com

Philip Nadeau

Philip Nadeau

REALTOR®, Leasing/Sales Consultant

Bio Coming Soon...

Click here to email Philip: philip@propertynb.com

Contact Us

Property Professionals, Inc
421 South Seguin Avenue
New Braunfels, TX 78130

Office Phone: 830.625.8065
Fax: 830.625.3633

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Texas Real Estate Commission Information About Brokerage Services