Meet Our Team
Alicia has been with Property Professionals, Inc. since 1998. She began as a property manager and went on to focus more on selling and leasing property in the New Braunfels and surrounding areas.
She was raised in Laredo, TX and moved to New Braunfels in 1989. After graduating from Canyon High School in 1992, she pursued a career in child care shortly thereafter. A few years later, Alicia began her career in the Property Management / Real Estate field with Property Professionals, Inc.
The summer of 2000, Alicia met her husband, Bill Hay, a native of New Braunfels. They married in 2005, have 4 beautiful children, and continue to call New Braunfels “home”.
Alicia’s 18 year career in the Real Estate field has given her the knowledge and experience in dealing with Buyers, Sellers, and Tenants. She is passionate about the needs and goals of her clients. Alicia is friendly, outgoing, and will endeavor to help her clients in any possible way.
Alicia is excited to help you with your Real Estate needs. She will bring her experience and passion to ensure a smooth and successful process. Enthusiasm, hard work, and personalized service go into everything Alicia does; realizing that each and every client has an individual and specific need. Alicia recognizes these needs and follows-up both before and after the deal has occurred. Her knowledge of real estate, along with these attributes, allows her to stand out in the industry.
Feel free to call / text or e-mail Alicia any day of the week.
Click here to email Alicia: aliciahay@propertyNB.com
Or reach her at: (830) 481-4268
Bio coming soon...
Click here to email Allison: Allison@propertyNB.com
Or reach her at: (830) 625-8065 ext: 221
Anna is a Licensed Real Estate Agent and has been with PPI since September 2013 where she has quickly adapted to property management. She has earned the Texas Residential Leasing Specialist Certification and is a member of the National Association of Residential Property Managers (NARPM) . Before real estate, she was in banking for 15 years. She started as a teller and worked her way up to Assistant Vice President. She is a past Board President of the Children’s Advocacy of Comal County. In her personal time, she enjoys spending time with her husband, daughter and their chocolate lab, Milo and spending summers in Rockport, TX.
Click here to email Anna: anna@propertyNB.com
Or reach her at: (830) 625-8065 ext: 207
Jessi Riedel is a licensed Realtor® and a producing sales and leasing agent in the New Braunfels/San Antonio area. Jessi is well known for her great customer service, honesty, and consistent communication. Jessi graduated from Texas State with a degree in Agriculture. Her expertise lies largely in rural settings and horse properties because of her heritage, education, and background. She is considered a well-rounded agent with knowledge over various types of properties. Along with her real estate experience, she has 5 years of rural, agriculture, and residential appraiser experience. Being a former licensed real estate appraiser has given her additional knowledge over the market and its conditions. Jessi is able to give you pertinent information and direction for you to make the right decisions. Jessi’s strong attention to your needs will ensure a positive experience in all aspects. She knows what it means to communicate and I what it takes to successfully close a transaction, so you can rest assured that you are in great hands. She works hard for her clients. Let Jessi show you her no nonsense approach to representing you.
On a personal note, Jessi is largely involved in rodeo competition. Her dedication and drive in the sport of Rodeo delivered her full scholarships for college. She and her husband continue to compete all over Texas in the Team Roping. Jessi was born in San Antonio, Texas and currently lives in New Berlin. She enjoys the area that her husband and all of their animals call home. Together they enjoy the people, seasons, culture and many outdoor activities available to them. Fellow rodeo competitors, friends, and clients, will attest that Jessi is a consummate winner in the arena and real estate, and any relationship with her is positive.
Click here to email Jessi: Jessi@propertyNB.com
Or reach her at: (830) 625-8065 ext: 215
Judy Perez is a Licensed Real Estate Agent and Property Manager at Property Professionals, Inc. in New Braunfels. She started her career in the Real Estate industry in 2013. She has since become involved with the National Association of Residential
Property Managers (NARPM) to further her education of single family residential property management. NARPM is a great way to network with other Property Managers around the country. Judy believes that learning from others in the same field is key
to success in the property management and leasing industry.
Prior to Real Estate, Judy was an Operations Officer for a local hometown bank. She began her banking career in 2001 accepting a Part Time Teller position. She quickly moved up the ladder and was a Bank Officer by 2004.
Judy and her siblings were born and raised in New Braunfels by their two loving and supportive parents. She met and married her High School sweetheart and together, they are now raising their two children and three dogs in this growing community.
Click here to email Judy: judy@propertyNB.com
Or reach her at: (830) 625-8065 ext: 221
Bio coming soon...
Click here to email Kelly: kelly@propertyNB.com
Or reach her at: (830) 625-8065 ext: 211
Originally born and raised in Georgia, Kimberly Webb has been living in New Braunfels for about 15 years with her husband and daughter. Kim has been the Administrative Assistant for Property Professionals since 2012, although she has been in the Real Estate industry for over 14 years. Starting out, she worked as a sales consultant for new home builders and continued in that business for 10 years before joining the team at Property Professionals. She earned her Real Estate License in 2013 and plans to continue her education to become a successful REALTOR®.
Click here to email Kim: KimW@propertynb.com
Or reach her at: (830) 625-8065 ext: 201
Melanie Rodriguez is a Property Manager and licensed Realtor for Property Professionals, Inc. She has been in the Real Estate industry since 2013. Prior real estate license Melanie was in the Banking/Financial industry. She is known for her dedication, honesty, and dependability.
Melanie is a member of the National Association of Residential Property Managers (NARPM) and has obtained the Texas Residential Leasing Specialist Certification.
In her personal time, Melanie enjoys spending time with her family and friends, fitness, baking, and traveling.
“Success is not the key to happiness. Happiness is the key to success. If you love what you are doing, you will be successful.” – Albert Schweitzer
Click here to email Melanie: melanie@propertyNB.com
Or reach her at: (830) 625-8065 ext: 224
Bio coming soon...
Click here to email Micki: Micki@propertyNB.com
Or reach her at: (830) 625-8065 ext: 206
VP of Operations
Bio coming soon...
Click here to email Patricia: patricia@propertyNB.com
Or reach her at: (830) 625-8065 ext: 217
REALTOR®, Realtor® GRI®
Roy has been with Property Professionals, Inc. since 2007. He has been selling and leasing property since 2004.
Roy was raised in Pleasanton, TX then went on to graduate with a BBA from the University of the Incarnate Word in 1995. After a career in the accounting field, for over 8 years, he moved to New Braunfels a short time before earning his Real Estate License.
In 2009 Roy met his lovely wife, Rebekka (Preiss), a native of New Braunfels. In 2010 they married and have made their home here in New Braunfels. Roy and Rebekka now have a beautiful daughter, Celeste.
Roy really enjoys being a part of the New Braunfels community. He is consistently willing to listen to a person’s desires and needs in a lease, purchase, or sale. Long hours of dedication give him a great feel for what’s going on around us in the market, and how to best navigate his clients and customers through the many questions they often have. Roy is also fluent in Spanish and is available to help clients and customers who prefer speaking Spanish as well.
Feel free to call, e-mail or text Roy on any day of the week.
Click here to email Roy: roy@propertyNB.com
Or reach him at: (830) 625-8065 ext: 202
Cell: (210) 834-3263
Sue Norris and the team of agents at Property Professionals, Inc. are dedicated in making your real estate transaction successful. Sue has been a licensed realtor since l984 and is a knowledgeable and experienced real estate agent. She’s a member of the Four Rivers Association of Realtors and has held numerous positions as Director, MLS Committee, Secretary /Treasurer through the years. Her specialties have been listing residential homes and land, first time home buyers and investors. Whether buying, selling or investing in New Braunfels, Sue should be your home source. Call or text her today at 210 478-9098.
Click here to email Sue: sue@propertyNB.com
Or reach her at: (830) 625-8065 ext: 213
REALTOR® MPM® RMP® GRI ® TRLP® ABR® & TRLS®
President / Broker
Tracey Norris is the Broker and President of Property Professionals, Inc. in New Braunfels, TX. She has a BA in Sociology and a minor in business from the University of Texas. Tracey was the Central Region Vice President for NARPM® for 2015-2016 and has also served as the National Communications Committee Chair for 4 years.
Tracey was born into the New Braunfels Real Estate industry. She started working in Real Estate full time in Austin, TX after graduating from the University of Texas. She returned to New Braunfels in 2007 to work alongside her parents at Property Professionals, Inc.; the family Real Estate office which began as Norris Realty, founded by her grandfather, Bill Norris.
Currently Tracey is passionately involved in the National Association of Residential Property Managers (NARPM). She is now a past President of the San Antonio Metropolitan Area Chapter. She enjoys volunteering with NARPM because it is the best source of education and networking for single family residential property management. She believes it is vital to the Real Estate industry to stay current on the ever-changing laws and hardships that affect the property management and leasing industry.
Although Tracey is involved in NARPM, her office focuses on residential sales as well as leasing and property management.
Since returning to New Braunfels, Tracey has taken her Real Estate career seriously. She has earned her MPM® (Master Property Manager) and RMP® (Residential Management Professional) with NARPM. Tracey is a graduate of the Texas Real Estate Leadership Program, TRLP® (2011). She has also earned her GRI® (Graduate, REALTOR® Institute) and ABR® (Accredited Buyers Representative) and TRLS® (Texas Residential Leasing Specialist). She received her Brokers license in June 2011.
In her personal time, Tracey enjoys spending time with her dog Kona, reading, traveling, listening and traveling to see her favorite band – DAWES! ,riding her scooter and spending time with friends and family. She is also involved in the New Braunfels Rotary Club and the New Braunfels Chamber of Commerce.
Click here to email Tracey: tracey@propertyNB.com
REALTOR®, Property Manager
Kallie Townsend is a Licensed Real Estate Agent at Property Professionals. She started off as an Administrative Assistant in August 2016 and began working as a property manager in May 2017. She loves the fast pace atmosphere of working in the Real Estate business. She became a New Braunfels Resident in 1998 after moving from Austin. She graduated early from New Braunfels High School in 2012 and continued her education at Texas State University. Kallie loves to spend her free time with her boyfriend William, their two dachshunds, friends and family.
Click here to email Kallie: Kallie@propertynb.com
Bio Coming Soon...
Click here to email Amy: firstname.lastname@example.org
REALTOR®, Leasing/Sales Consultant
Bio Coming Soon...
Click here to email Philip: email@example.com
REALTOR® Leasing /Sales Consultant
Born and raised in San Antonio, Tyler knows the market from San Antonio to Austin. After a successful career as a PGA golf professional and manager of luxury golf courses, clients benefit from his dual ability to provide top-notch service while being as meticulous as a golf pro shooting a bogey-free 65 on Sunday. His experience in real estate began in 2009 when he and his wife began investing in houses, so bringing the valuable buyer/seller perspective to the table is something his clients depend on. With a marketing degree from UT San Antonio and the marketing power of Property Professionals, Inc. let Tyler give you a real estate experience second to none.
Click here to email Tyler: Tyler@propertyNB.com
Kathleen has been an administrative assistant with Property Professionals since June 2017. She has called New Braunfels home for over three years, and has loved every minute of it. In her free time she enjoys floating the river, antiquing downtown, playing with her 2 dogs, and spending time with her family and friends.
Click here to email Kathleen: Kathleen@propertynb.com
Hannah was born in Overland Park KS and moved to Texas as fast as she could. She was raised in the Fort Worth area before moving to San Marcos and attending Texas State University. Hannah earned her Bachelors in Science in Mass Communications and Public Relations. When Hannah is not working you can find her at the river with her dog Ropyr or at any Texas Country Concert with friends. “I guess if you don’t jump, you’ll never know if you can fly” Miranda Lambert.
Click here to email Hannah: Hannah@propertynb.com
REALTOR® Leasing/ Sales Consultant
Originally born and raised in Houston TX, Kristen has been in New Braunfels TX for about 12 years. She started her real estate career as an assistant to a Commercial Broker. She has experience working with buyers, sellers and lessors. She has knowledge in veteran and active military programs that are available and has assisted veterans in finding what’s right for them. Please call or text Kristen any day of the week!
Click here to email Kristen: Kristen@propertyNB.com
Margie joined Property Professionals in 2019. She is our Administrative Assistant. She was born in San Antonio, TX. and raised in Boerne, TX. Margie and her husband Mark, have been married for 36 years and have 4 wonderful children and 2 beautiful grandchildren. Margie has 30 years of Administrative Assistant experience and is thrilled to be a part of the team. Margie loves spending time with her family and expanding her knowledge through books and traveling.